We're Adding More Tram Journeys

1 month ago Thu 6th Aug 2020

From Sunday 16 August we're adding more journeys to our tramway, running every 15 minutes during the daytime.

Our tram service will begin at 05:30 with the last tram leaving Fleetwood Ferry at 23:00.

Trams will run up to every 15 minutes between 08:00 and 19:00 running every 20 minutes early in the morning and later in the evenings.

Check our tram timetables from Monday 17 August here.

We're making these changes so that we can continue to carry our customers as safely as possible. 

If you haven't travelled with us recently, you will notice some changes as we do all we can to encourage social distancing on board our trams and keep things as safe as possible for our teams and our customers. 

What measures are in place to keep me safe?

We've put a few things in place at the tram platform and on the tram to keep you and our team as safe as possible.

  • Only the middle doors will open when you're getting on and off the tram. There are floor markings on our busier platforms to help with social distancing and you should keep a safe space between yourself and others when waiting to board the tram.
  • There are fewer seats available and you should only sit in a seat which isn't closed. If you're travelling with a member of your household, or you need to sit next to the person you are with, then this is perfectly fine. Please do your best to keep a safe distance from other customers.
  • Less customers will be allowed on the tram for everyone's safety. We will do our best to manage the number of people on our trams but in busier periods, it's important that you keep a safe distance where you can and avoid sitting or standing too close to other customers.

When getting off the tram, you will only be able to use the middle doors and you should follow the signage on the door as you leave to avoid any customers waiting to get on the tram. 

How often are trams being cleaned?

We are cleaning every tram before it leaves Starr Gate, which means our trams are cleaned every 2 hours. Our team will sanitise high touch point areas such as doors, stop button, handrails and seats.

This is in addition to the extensive cleaning system we have in place each evening which means every tram is clean, fresh and ready to go each morning.

If you need any help with planning your journey or need any more information about travelling on our trams you can get in touch with our friendly team.

Do I need to wear a face covering?

Yes, unless you are exempt. 

Government guidance means that you must wear a face covering whilst using public transport if you are able to.

There are exemptions to this ruling as set out by the government and you can read full information about face coverings by reading our update.

You can purchase a mask from your conductor if you wish to do so for just one pound. 

How can i buy my tickets?

Where possible, you should buy your tickets in advance by using our mobile app or website. Not only does this give you even better value tickets, it also means you can make completely contactless journeys by just showing our teams the ticket on your mobile device. 

If you are unable to use our mobile app, you can to buy your tickets from our conductors in cash. Where possible, please use the correct change to limit the amount of contact exchanging coins and notes.

From Sunday 09 August we're making some changes to our single fares and saver tickets offering even better value for our customers. From this date any single adult fares on our Tramway will cost £2.10 regardless of how far you travel with all child single fares staying at £1.20 per single journey. 

We're making some changes to our saver tickets too, reducing the prices of our adult 24 hour, 3 day, 7 day and 30 day tickets so that you can benefit from the best value travel if you're planning on travelling often. You can take a look at what's different and how it's benefiting your journeys here.