Fare Cap and Zonal Fares FAQ

From the 1st of January 2025, we’re reintroducing zonal fares. 

The Central (Blue) zone will stretch from Squires Gate to Cleveleys Park and Poulton, while the Outwards (Green) zone will cover the rest of the network.

If you’re travelling within either the Blue or Green zone only, your single bus journey will cost £2.70. However, if your journey crosses between the Blue and Green zones, the government’s £3 single fare cap will apply.

You can download the map here.

For those planning to use more than one bus, our Saver Tickets and Bundles remain the most affordable options for unlimited travel across the network.

FAQS

1. What is the new government fare cap?
The government fare cap for single bus journeys will increase from £2 to £3 across England.

2. What are zonal fares, and how do they work?
Zonal fares are being reintroduced due to the end of the £2 fare cap. The Central (Blue) zone covers areas from Squires Gate to Cleveleys Park and Poulton, with a single bus fare of £2.70. The Outwards (Green) zone includes the rest of the network, where the £3 government fare cap applies. If your journey crosses both zones, the £3 cap also applies.

3. How do I know which zone my journey is in?
You can check the map of zonal fares here.

4. Are tram journeys included in zonal fares?
No, tram journeys will continue to operate at a flat fare of £3.50. 

5. Why are zonal fares being reintroduced?
As the £2 fare cap is ending, we wanted to bring back our simple value zonal fares, to ensure that our customers are getting the best value for their journey, small or big.

6. What are the benefits of Saver Tickets?
Saver Tickets offer unlimited travel across both buses and trams at a fixed daily, weekly, or monthly cost. They are the best option for regular travellers, with prices starting as low as £2.60 per day when using a 30-day pass.

7. How do Beat the Fare Cap Bundles work?
Bundles are perfect for hybrid workers or infrequent travellers. You can purchase 10 single tickets for £25 or 20 tickets for £50, making each trip cost just £2.50. These tickets are valid across both buses and trams and offer flexibility for occasional travel. Once purchased, tickets must be used within 3 months. Once a ticket is activated it must be used within 30 minutes.

8. Are there additional savings available through the app?
Yes! Our app provides exclusive discounts on group tickets, single tram fares, and more. It’s the easiest way to save and manage your travel.

10. Will Saver Ticket prices increase in 2025?
No, Saver Ticket prices will remain frozen for 2025, ensuring regular customers can continue to enjoy affordable and convenient travel.

11. How can I get more information about fares and tickets?
Visit our website for detailed information, including maps and pricing. Alternatively, our customer experience team are on hand to help with any queries you may have.

12. Can I still use my Saver Ticket across both zones?
Yes, Saver Tickets are valid for unlimited travel across the entire network, including both the Blue and Green zones.

13. When do the new fares come into effect?
The new fares, including the government fare cap and zonal fares, will take effect on January 1st, 2025.

14. What should I do if I have further questions about my travel?
You can reach out to our customer service team, who will be happy to assist with any queries about fares, zones, or tickets.