Face coverings onboard our services from 27 January

5 months ago Wed 26th Jan 2022

On Thursday 27th January, the government guidance surrounding COVID-19 is changing:

  • From this date, face masks will no longer be mandatory in indoor public spaces.
  • Guidance to work from home will end.
  • Covid passes will not be required to enter nightclubs or other large venues.


Face Coverings Onboard

The government have removed the legal obligation for people to wear a face-covering in public places, including on public transport from Thursday 27th January. 

We do recommend that our customers continue to wear a face-covering whilst travelling on-board our buses or trams. Wearing a face covering reduces the risk of passing the virus onto others and allows us to continue to keep each other safe.

Our teams will continue to do their bit to keep our customers and staff safe and our staff will continue to wear face coverings on board our services unless they are located within the cab area.

We ask that our customers continue to respect other passengers who are not wearing a face-covering due to exemption or personal choice.


Continuing to keep you safe

Throughout the pandemic, our cleaning teams have been working hard to ensure our vehicles are safe places for our customers and teams.

 All of our buses and trams are thoroughly cleaned at the end of service each evening, meaning they all start service completely sanitised. Additionally, we have a dedicated cleaning team who regularly board vehicles mid-journey to sanitise high touch areas such as grab rails, seatbacks, and stop buttons.  

We continue to ask our customers to be vigilant and follow government guidelines, including regularly washing your hands.

Please do not travel if:

  1. You have Covid 19 symptoms
  2. You have a positive LFD or PCR Test
  3. You have been in close contact with someone who has tested positive for Covid 19 and have not been fully vaccinated


You can see further advice and guidance about travelling safely at gov.uk