38 Days Ago
From 1 February 2018 bus ticket machines will indicate if a NoWcard pass is valid for travel. If a pass is not valid it may have been cancelled by the local authority.
Why would a pass be cancelled?
Do i have time to replace my pass?
Up to the 28th February 2018 you will be allowed to travel by bus or tram for free even if your pass has been cancelled. This will give you chance to obtain a replacement, if you are entitled to do so.
I have two or more passes. How can i tell which one is valid?
The card with the highest 18 digit number is the valid pass.
What happens from 1 March 2018 if the ticket machine indicates that my pass has been cancelled?
If we can be of any assistance, please don't hesitate to contact our team.